frequently asked Qs

C A R E

When it comes to your clothing items from JJQ, we recommend washing them on cold. This will help preserve the colors and prevent any shrinkage. So go ahead and toss them in the machine, but remember to keep it cool!

M A T E R I A L S 

We are open to all fabrics and clothing types. We love denim, but we are always happy to make your design dreams come true on any clothing item!

S I Z I N G 

We offer a wide range of sizes to ensure that everyone can find their perfect fit. Our clothing items are available in sizes ranging from S to XL on our site, but please feel free to reach out if you do not see your size in stock. Whether you're petite or curvy, we want you to find something that fits you to a T. 

R E T U R N S 

We want you to be completely satisfied with your purchase from JJQ. If for any reason you're not happy with your order, please reach out to our team within 7 days of receiving your item. Please note that because all of our items are made to order, we do not except returns or exchanges, but we will do whatever we can to ensure you are happy with your purchase. 

S H I P P I N G 

We know you're excited to rock your new trendy clothing items, so we strive to get your order to you as quickly as possible. Once your order is placed, please allow 1-2 business days for processing. After that, shipping times will vary depending on your location. Generally, you can expect to receive your order within 1-2 weeks. 

O T H E R  Q U E S T I O N S ?

Please email us at TheJeanJacketQueen@gmail.com